My mother has dementia and has been in the home for 5 years. She can be very difficult but carers respond in a positive, caring way. She is fussy with food but the home is very caring to address her needs. Some carers have been here since she arrived so it is good that she has built up a relationship with some of them. I feel they know her personality and needs very well. Any concerns that I have are always dealt with to the best of their ability.