Privacy Policy

Brookdale House is committed to maintaining the trust and confidence of clients, employees and partners. Brookdale House never sells information to third parties. Brookdale House makes use of several industry standard platforms to deliver our service and as such it may be possible that your data could be stored on third party systems. For example, Brookdale House is a user of Office 365 and emails can be stored on servers owned my Microsoft.

Brookdale House only collects data that is necessary to deliver the service we provide. Brookdale House does not sell or share personal data to third parties.


Visitors to our Website

When someone visits we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy below.

If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.


What we collect

We may collect the following information:

  • Name
  • Contact information including email address and telephone number.

If you no longer wish to have your details stored by Brookdale House, please send a request to and your details will be removed.



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Access to Your Personal Information

You are entitled to access the personal information that we hold. Email your request to our data protection officer


Changes to this Privacy Notice

We keep our privacy notice under regular review. This privacy notice was last updated on 15 May 2018. An updated privacy notice can be downloaded from or requested via email